Lapsed Member Win-Back Sequence

A member who cancels usually just leaves without any structured attempt to understand why or win them back. This n8n automation sends a structured win-back sequence automatically to a member who recently cancelled, replacing a quiet departure with a real attempt to re-engage them.

The moment a cancellation is logged, the workflow pulls the member's account details and sends a thoughtful, well-timed win-back email — turning a silent exit into a genuine second chance to bring that member back.

• Triggers instantly when a membership cancellation is logged
• Pulls member account details from your studio management platform
• Automatically builds and sends a structured win-back message
• Delivered via email so it reaches the member wherever they are

Delivered as a ready-to-import n8n workflow file with full setup documentation.

Part of the Fitness & Wellness Coaching automation library from https://dynamic.dmimautomation.com.