AI Appointment Booking & SMS Follow-Up with Twilio and Cal.com

This n8n workflow manages appointment leads end-to-end over SMS. When a lead texts in via Twilio, an AI agent understands the request, checks availability, and books or confirms the appointment through the Cal.com API, logging every session in Airtable. If a lead goes quiet, a scheduled process automatically sends personalized follow-up messages every 24 hours until they respond or opt out with a STOP command. It's a complete AI receptionist for service businesses, clinics, and consultants who want to capture and convert every appointment lead without a human answering texts around the clock.

Category: CRM & Sales