AI Email Assistant with RAG for Business Inboxes

This workflow reads incoming business emails, summarizes them with AI, classifies their intent, and drafts context-aware replies by pulling accurate answers from your company's own knowledge base using retrieval-augmented generation. Built for support teams and busy inboxes handling repetitive customer questions, it combines OpenAI language models with a RAG pipeline so responses stay accurate and on-brand instead of generic. Instead of manually reading, sorting, and replying to every message, staff can review AI-drafted responses in seconds, cutting response time dramatically while keeping every reply grounded in real company documentation and policy.

Category: Email Automation