{"product_id":"where-is-my-order-wismo-ai-responder","title":"Where Is My Order (WISMO) AI Responder","description":"\u003cp\u003eWISMO ('Where Is My Order') questions are usually the single most common support ticket type, and answering each one manually — look up the order, find the tracking number, write a reply — adds up to hours of repetitive work every week. This automation uses AI to classify each new support ticket as a WISMO question, looks up the live tracking status for orders that qualify, and sends an automatic reply with the current status — freeing your support team to focus on the tickets that actually need a human.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWho it's for:\u003c\/strong\u003e E-commerce sellers who want order-status questions answered instantly, day or night, without tying up support staff\u003c\/p\u003e\u003ch3\u003eWhat you get\u003c\/h3\u003e\u003cp\u003eA ready-to-import n8n automation workflow (JSON file) delivered digitally after purchase, plus setup guidance built right into the workflow file as documentation notes.\u003c\/p\u003e\u003ch3\u003eSetup\u003c\/h3\u003e\u003cp\u003eConnect the webhook to your support-ticket source (helpdesk or contact-form webhook). Connect an OpenAI credential for the WISMO classification step, wire the HTTP Request node to your shipping\/tracking provider's API, and connect a Gmail (or helpdesk) credential to send the automatic reply.\u003c\/p\u003e\u003ch3\u003eCredentials \u0026amp; APIs needed\u003c\/h3\u003e\u003cp\u003eOpenAI API credential (for ticket classification), shipping\/tracking provider API credential (for live status lookup), and a Gmail\/SMTP or helpdesk credential for sending the reply.\u003c\/p\u003e\u003cp\u003ePart of the D-mim Automation catalog — browse the full library at https:\/\/dynamic.dmimautomation.com\u003c\/p\u003e","brand":"dynamic.dmimautomation.com","offers":[{"title":"Standard License","offer_id":52463519498456,"sku":"034-000-00026","price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/7426\/0952\/files\/0001-8408736451099625333.png?v=1789460028","url":"https:\/\/dynamic.dmimautomation.com\/products\/where-is-my-order-wismo-ai-responder","provider":"dynamic.dmimautomation.com","version":"1.0","type":"link"}