{"product_id":"shipping-delay-proactive-notifier","title":"Shipping Delay Proactive Notifier","description":"\u003cp\u003eBy the time a customer emails asking where their order is, a delay has usually already frustrated them — and answering those tickets one by one eats up support time that a heads-up email could have avoided entirely. This automation checks tracking status for open shipments every six hours, detects when a delay has occurred, and proactively sends the customer an update — cutting down WISMO tickets by reaching customers before they have to reach you.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWho it's for:\u003c\/strong\u003e E-commerce sellers who want customers told about a shipping delay before they ask, instead of after they complain\u003c\/p\u003e\u003ch3\u003eWhat you get\u003c\/h3\u003e\u003cp\u003eA ready-to-import n8n automation workflow (JSON file) delivered digitally after purchase, plus setup guidance built right into the workflow file as documentation notes.\u003c\/p\u003e\u003ch3\u003eSetup\u003c\/h3\u003e\u003cp\u003eConnect the HTTP Request node to your shipping\/tracking provider's API (any carrier-tracking aggregator works) using the order ID to look up status. Connect a Gmail (or SMTP) credential for the proactive update email. The schedule trigger checks every six hours by default — adjust to your carrier's update frequency.\u003c\/p\u003e\u003ch3\u003eCredentials \u0026amp; APIs needed\u003c\/h3\u003e\u003cp\u003eShipping\/tracking provider API credential (HTTP Request node) and a Gmail\/SMTP credential for the proactive customer email.\u003c\/p\u003e\u003cp\u003ePart of the D-mim Automation catalog — browse the full library at https:\/\/dynamic.dmimautomation.com\u003c\/p\u003e","brand":"dynamic.dmimautomation.com","offers":[{"title":"Standard License","offer_id":52463518777560,"sku":"034-000-00022","price":9.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0831\/7426\/0952\/files\/0001-735728588442171009.png?v=1789460025","url":"https:\/\/dynamic.dmimautomation.com\/products\/shipping-delay-proactive-notifier","provider":"dynamic.dmimautomation.com","version":"1.0","type":"link"}